Reset your Home Prepaid WiFi

Follow these easy steps:

Step 1

Open your Globe At Home app and make sure you have enough load for data.

Step 2

Check your signal indicator. If you see any red lights, proceed to the next step.

Step 3

Make sure the power adapter is plugged to a 220V outlet.

Step 4

Press the restart button at the back of your modem. For better signal, place your modem near a window.

Level up your home internet with these tips

Clean the modem regularly. Make sure that the modem casing’s ventilation is always dust-free.

Turn off and disconnect the power adapter when not in use.

Enjoy Prepaid WiFi in your own home and don’t use it outside. Plugging the device in the car can cause damage.

Don't drop your modem, or get it wet.

Don’t place it near a television, radio, or refrigerator.

Don’t place it inside a cabinet.

Level up your home internet with these tips

Clean the modem regularly. Make sure that the modem casing’s ventilation is always dust-free.

Turn off and disconnect the power adapter when not in use.

Enjoy Prepaid WiFi in your own home and don’t use it outside. Plugging the device in the car can cause damage.

Don't drop your modem, or get it wet.

Don’t place it near a television, radio, or refrigerator.

Don’t place it inside a cabinet.